Terms & Conditions

TERMS AND CONDITIONS

Last updated: 2022-09-01

1. Introduction

Welcometo New Generation International Trading & Services W.L.L (“Company”,“we”, “our”, “us”)!

TheseTerms of Service (“Terms”, “Terms of Service”) govern your use of our websitelocated at www.ngiqatar.com (together or individually “Service”)operated by New Generation International Trading & Services W.L.L.

OurPrivacy Policy also governs your use of our Service and explains how wecollect, safeguard and disclose information that results from your use of ourweb pages.

Youragreement with us includes these Terms and our Privacy Policy (“Agreements”).You acknowledge that you have read and understood Agreements, and agree to bebound of them.

If you donot agree with (or cannot comply with) Agreements, then you may not use theService, but please let us know by emailing at sl@ngiqatar.com so we cantry to find a solution. These Terms apply to all visitors, users and others whowish to access or use Service.

2. Communications

By usingour Service, you agree to subscribe to newsletters, marketing or promotionalmaterials and other information we may send. However, you may opt out ofreceiving any, or all, of these communications from us by following theunsubscribe link or by emailing at sl@ngiqatar.com.

3. Purchases

If youwish to purchase any product or service made available through Service(“Purchase”), you may be asked to supply certain information relevant to yourPurchase including but not limited to, your credit or debit card number, theexpiration date of your card, your billing address, and your shippinginformation.

Yourepresent and warrant that: (i) you have the legal right to use any card(s) orother payment method(s) in connection with any Purchase; and that (ii) theinformation you supply to us is true, correct and complete.

We mayemploy the use of third party services for the purpose of facilitating paymentand the completion of Purchases. By submitting your information, you grant usthe right to provide the information to these third parties subject to ourPrivacy Policy.

Wereserve the right to refuse or cancel your order at any time for reasonsincluding but not limited to: product or service availability, errors in thedescription or price of the product or service, error in your order or otherreasons.

Wereserve the right to refuse or cancel your order if fraud or an unauthorized orillegal transaction is suspected.

4. Contests,Sweepstakes and Promotions

Anycontests, sweepstakes or other promotions (collectively, “Promotions”) madeavailable through Service may be governed by rules that are separate from theseTerms of Service. If you participate in any Promotions, please review the applicablerules as well as our Privacy Policy. If the rules for a Promotion conflict withthese Terms of Service, Promotion rules will apply.

5. Refunds

We issuerefunds for Contracts within 10 days of the original purchase of theContract.

6. Content

Contentfound on or through this Service are the property of New GenerationInternational Trading & Services W.L.L or used with permission. You may notdistribute, modify, transmit, reuse, download, repost, copy, or use saidContent, whether in whole or in part, for commercial purposes or for personalgain, without express advance written permission from us.

7. ProhibitedUses

You mayuse Service only for lawful purposes and in accordance with Terms. You agreenot to use Service:

0.1. Inany way that violates any applicable national or international law orregulation.

0.2. Forthe purpose of exploiting, harming, or attempting to exploit or harm minors inany way by exposing them to inappropriate content or otherwise.

0.3. Totransmit, or procure the sending of, any advertising or promotional material,including any “junk mail”, “chain letter,” “spam,” or any other similarsolicitation.

0.4. Toimpersonate or attempt to impersonate Company, a Company employee, anotheruser, or any other person or entity.

0.5. Inany way that infringes upon the rights of others, or in any way is illegal,threatening, fraudulent, or harmful, or in connection with any unlawful,illegal, fraudulent, or harmful purpose or activity.

0.6. Toengage in any other conduct that restricts or inhibits anyone’s use orenjoyment of Service, or which, as determined by us, may harm or offend Companyor users of Service or expose them to liability.

Additionally,you agree not to:

0.1. UseService in any manner that could disable, overburden, damage, or impair Serviceor interfere with any other party’s use of Service, including their ability toengage in real time activities through Service.

0.2. Useany robot, spider, or other automatic device, process, or means to accessService for any purpose, including monitoring or copying any of the material onService.

0.3. Useany manual process to monitor or copy any of the material on Service or for anyother unauthorized purpose without our prior written consent.

0.4. Useany device, software, or routine that interferes with the proper working ofService.

0.5.Introduce any viruses, trojan horses, worms, logic bombs, or other materialwhich is malicious or technologically harmful.

0.6.Attempt to gain unauthorized access to, interfere with, damage, or disrupt anyparts of Service, the server on which Service is stored, or any server, computer,or database connected to Service.

0.7.Attack Service via a denial-of-service attack or a distributeddenial-of-service attack.

0.8. Takeany action that may damage or falsify Company rating.

0.9.Otherwise attempt to interfere with the proper working of Service.

8. Analytics

We mayuse third-party Service Providers to monitor and analyze the use of ourService.

9. NoUse By Minors

Serviceis intended only for access and use by individuals at least eighteen (18) yearsold. By accessing or using Service, you warrant and represent that you are atleast eighteen (18) years of age and with the full authority, right, andcapacity to enter into this agreement and abide by all of the terms andconditions of Terms. If you are not at least eighteen (18) years old, you areprohibited from both the access and usage of Service.

10. IntellectualProperty

Serviceand its original content (excluding Content provided by users), features andfunctionality are and will remain the exclusive property of New Generation InternationalTrading & Services W.L.L and its licensors. Service is protected bycopyright, trademark, and other laws of and foreign countries. Our trademarksmay not be used in connection with any product or service without the priorwritten consent of New Generation International Trading & Services W.L.L.

11. CopyrightPolicy

Werespect the intellectual property rights of others. It is our policy to respondto any claim that Content posted on Service infringes on the copyright or otherintellectual property rights (“Infringement”) of any person or entity.

If youare a copyright owner, or authorized on behalf of one, and you believe that thecopyrighted work has been copied in a way that constitutes copyrightinfringement, please submit your claim via email to sl@ngiqatar.com, with thesubject line: “Copyright Infringement” and include in your claim a detaileddescription of the alleged Infringement as detailed below, under “DMCA Noticeand Procedure for Copyright Infringement Claims”

You maybe held accountable for damages (including costs and attorneys’ fees) formisrepresentation or bad-faith claims on the infringement of any Content foundon and/or through Service on your copyright.

12. DMCANotice and Procedure for Copyright Infringement Claims

You maysubmit a notification pursuant to the Digital Millennium Copyright Act (DMCA)by providing our Copyright Agent with the following information in writing (see17 U.S.C 512(c)(3) for further detail):

0.1. anelectronic or physical signature of the person authorized to act on behalf ofthe owner of the copyright’s interest;

0.2. adescription of the copyrighted work that you claim has been infringed,including the URL (i.e., web page address) of the location where thecopyrighted work exists or a copy of the copyrighted work;

0.3.identification of the URL or other specific location on Service where thematerial that you claim is infringing is located;

0.4. youraddress, telephone number, and email address;

0.5. astatement by you that you have a good faith belief that the disputed use is notauthorized by the copyright owner, its agent, or the law;

0.6. astatement by you, made under penalty of perjury, that the above information inyour notice is accurate and that you are the copyright owner or authorized toact on the copyright owner’s behalf.

You cancontact our Copyright Agent via email at sl@ngiqatar.com.

13. ErrorReporting and Feedback

You mayprovide us either directly at sl@ngiqatar.com or via third party sites andtools with information and feedback concerning errors, suggestions forimprovements, ideas, problems, complaints, and other matters related to ourService (“Feedback”). You acknowledge and agree that: (i) you shall not retain,acquire or assert any intellectual property right or other right, title orinterest in or to the Feedback; (ii) Company may have development ideas similarto the Feedback; (iii) Feedback does not contain confidential information orproprietary information from you or any third party; and (iv) Company is notunder any obligation of confidentiality with respect to the Feedback. In the eventthe transfer of the ownership to the Feedback is not possible due to applicablemandatory laws, you grant Company and its affiliates an exclusive,transferable, irrevocable, free-of-charge, sub-licensable, unlimited andperpetual right to use (including copy, modify, create derivative works,publish, distribute and commercialize) Feedback in any manner and for anypurpose.

14. LinksTo Other Web Sites

OurService may contain links to third party web sites or services that are notowned or controlled by New Generation International Trading & ServicesW.L.L.

NewGeneration International Trading & Services W.L.L has no control over, andassumes no responsibility for the content, privacy policies, or practices ofany third party web sites or services. We do not warrant the offerings of anyof these entities/individuals or their websites.

YOUACKNOWLEDGE AND AGREE THAT COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLYOR INDIRECTLY, FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY OR INCONNECTION WITH USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICESAVAILABLE ON OR THROUGH ANY SUCH THIRD PARTY WEB SITES OR SERVICES.

WESTRONGLY ADVISE YOU TO READ THE TERMS OF SERVICE AND PRIVACY POLICIES OF ANYTHIRD PARTY WEB SITES OR SERVICES THAT YOU VISIT.

15. DisclaimerOf Warranty

THESESERVICES ARE PROVIDED BY COMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS.COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,AS TO THE OPERATION OF THEIR SERVICES, OR THE INFORMATION, CONTENT OR MATERIALSINCLUDED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES, THEIRCONTENT, AND ANY SERVICES OR ITEMS OBTAINED FROM US IS AT YOUR SOLE RISK.

NEITHERCOMPANY NOR ANY PERSON ASSOCIATED WITH COMPANY MAKES ANY WARRANTY ORREPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY,QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THEFOREGOING, NEITHER COMPANY NOR ANYONE ASSOCIATED WITH COMPANY REPRESENTS ORWARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINEDTHROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED,THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES ITAVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SERVICESOR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOURNEEDS OR EXPECTATIONS.

COMPANYHEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OFMERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THEFOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITEDUNDER APPLICABLE LAW.

16. LimitationOf Liability

EXCEPT ASPROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, ANDAGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, ORCONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALLRELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ONAPPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED),WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ORARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUTLIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THISAGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS,STATUTES, RULES, OR REGULATIONS, EVEN IF COMPANY HAS BEEN PREVIOUSLY ADVISED OFTHE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE ISLIABILITY FOUND ON THE PART OF COMPANY, IT WILL BE LIMITED TO THE AMOUNT PAIDFOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BECONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION ORLIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIORLIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

17. Termination

We mayterminate or suspend your account and bar access to Service immediately,without prior notice or liability, under our sole discretion, for any reasonwhatsoever and without limitation, including but not limited to a breach ofTerms.

If youwish to terminate your account, you may simply discontinue using Service.

Allprovisions of Terms which by their nature should survive termination shallsurvive termination, including, without limitation, ownership provisions,warranty disclaimers, indemnity and limitations of liability.

18. GoverningLaw

TheseTerms shall be governed and construed in accordance with the laws of Qatar,which governing law applies to agreement without regard to its conflict of lawprovisions.

Ourfailure to enforce any right or provision of these Terms will not be considereda waiver of those rights. If any provision of these Terms is held to be invalidor unenforceable by a court, the remaining provisions of these Terms willremain in effect. These Terms constitute the entire agreement between usregarding our Service and supersede and replace any prior agreements we mighthave had between us regarding Service.

19. ChangesTo Service

Wereserve the right to withdraw or amend our Service, and any service or materialwe provide via Service, in our sole discretion without notice. We will not beliable if for any reason all or any part of Service is unavailable at any timeor for any period. From time to time, we may restrict access to some parts ofService, or the entire Service, to users, including registered users.

20. AmendmentsTo Terms

We mayamend Terms at any time by posting the amended terms on this site. It is yourresponsibility to review these Terms periodically.

Yourcontinued use of the Platform following the posting of revised Terms means thatyou accept and agree to the changes. You are expected to check this pagefrequently so you are aware of any changes, as they are binding on you.

Bycontinuing to access or use our Service after any revisions become effective,you agree to be bound by the revised terms. If you do not agree to the newterms, you are no longer authorized to use Service.

21. WaiverAnd Severability

No waiverby Company of any term or condition set forth in Terms shall be deemed afurther or continuing waiver of such term or condition or a waiver of any otherterm or condition, and any failure of Company to assert a right or provisionunder Terms shall not constitute a waiver of such right or provision.

If anyprovision of Terms is held by a court or other tribunal of competentjurisdiction to be invalid, illegal or unenforceable for any reason, suchprovision shall be eliminated or limited to the minimum extent such that theremaining provisions of Terms will continue in full force and effect.

22. Acknowledgement

BY USINGSERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READTHESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

23. ContactUs

Pleasesend your feedback, comments, requests for technical support by email: sl@ngiqatar.com.